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Mrs. Zeisig ask me if I can provide the bulk tails to her. Surely it is no problems to me, as I c
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Paula Powers (WI 54751, U.S.A) says: ” I purchased this tail extension from you last winter
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Shop Policy


We understand that buying horse tail extensions online can be difficult and we want you to be fully confident and comfortable with your new purchase!



We usually accept the Paypal payment. Meanwhile we accept payment through West Union, Credit card, Bank transfer & Moneybookers. If you need the other payment details, please contact us!


Handling time

For the tails available, we usually ship within 1 work day after the payment is cleared on our side. For the customize orders, it needs 1-2 weeks for processing.



Our packing is well suited for long distance shipments:
Each tail packed in a cotton bag, and each cotton bag put in a plastic tube for a secure transport.



Free ship to all over the world!

We usually choose EMS as the express carrier and it will take 8-10 work days to reach you. If you need other speedy express carrier, please contact us firstly as you may be required to pay for the extra shipping cost.

The express carrier requires a phone number and physical address for secure delivery. Pls do check your delivery address and make sure it is the correct one.

There is occasional delay on international shipping due to the Customs problem. Please contact us firstly then we can check for you immediately.


Parcel Tracking

Once the tail is posted out, we will inform you the tracking no. with which you can track it at the below website according to the carrier chosen:

1. EMS (8-10 work days arriving)

2. TNT (5-8 work days arriving)

3. DHL (5-8 work days arriving)

4. UPS (5-8 work days arriving)

5. FedEx (5-8 work days arriving)

6. Yanwen express (9-11 work days arriving)

7. China post air parcel (18-25 work days arriving)

When the tail arrives at your local post office, please ask the post to arrange for deliver as soon as possible. In most countries, the parcel will be returned if no one claim for it IN FIVE DAYS. If this matter happens, we concerned you may need to take charge of the resending shipping.


Customs Clearance

In the past ten years we have direct selling our tails to the end users all over the world (such as USA, Canada, UK, Australia, Europe countries, etc). Most of the tails passed the customs successfully. In case of a customs problem for tails clerance which happens rarely, we will send a new tail to you without any charge.



If you are not satisfied with the tail, please send it back to us. Buyer pay for the return postage. We accept returns within 14 days after item recieved, and make full refund or Exchange. Any other return inquires please email us or contact us first.